Account Growth Manager, AI/GenAI Solutions

Account Growth Manager, AI/GenAI Solutions

Location: Boston, MA or Nashville, TN (on-site at client offices 4–5 days per week)

Travel: Occasional travel to U.S. client offices may be required.

About Us

We are a strategic AI partner to Fortune 500 companies, dedicated to empowering human decision-making in the enterprise. Our vision is to foster an ecosystem where individual choices, freedom, and diversity are valued, and human imagination drives innovation. We enhance imagination with intelligence to build a company that thrives for the next century.

Key Responsibilities

• Cultivate and maintain strong relationships with U.S. clients.
• Drive new business within healthcare accounts, collaborating with Solution and Delivery teams to achieve sales and margin targets.
• Develop account strategies by analyzing client company performance, operating models, internal value chains, and healthcare industry trends to align with clients’ evolving needs.
• Educate U.S. stakeholders on our ecosystem and track solution impact to identify new opportunities and evolving client expectations.
• Build and sustain in-person relationships with director- and VP-level clients.
• Drive demand and commercial advancement for AI/GenAI solutions.
• Identify business improvement opportunities and develop compelling use cases for AI/GenAI solutions, leveraging insights from dashboards, POCs, software partners, and market research.
• Develop tailored proposals that address client needs and technical constraints. Collaborate with global teams in India, including consulting, capabilities leadership, and AI research, to shape and advance AI solutions, including services, accelerators, and products.
• Partner with finance and leadership to implement innovative pricing models (e.g., output-based and subscription-based). Influence U.S. client procurement stakeholders with advanced commercial strategies focused on total cost of ownership (TCO), usage value, and adoption.
• Work closely with internal consulting and delivery teams in India to develop winning proposals and ensure successful POC and pilot-phase execution, aligning with long-term revenue objectives.
• Represent the full company portfolio, demonstrating broad understanding and expertise in AI, Engineering & Design, and Behavioral Sciences.

Technical Skills

• Proficiency in GenAI concepts (LLMs, prompt engineering, fine-tuning, and embeddings) and their business applications.
• Understanding of agentic AI patterns (autonomous agents, workflow orchestration, and multi-agent systems) and the ability to apply them in client contexts.
• Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, and Google Vertex AI) and ecosystem tools (LangChain and RAG frameworks).
• Ability to articulate the business value of technical enablers (APIs, integration, and data pipelines) to clients.

Qualifications

• 10–18 years of relevant experience in customer success, account management, or presales within consulting services, focusing on analytics offerings (BI, AI/ML, GenAI, and cloud technology).
• Proven ability to drive account growth in scaled accounts, build strong client relationships, and execute presales activities.
• Ability to work independently at client sites and collaborate effectively with a geographically distributed team across Europe and India.
• Strong understanding of business processes and proficiency in deriving insights from diverse data sources.
• Excellent communication and interpersonal skills, with a focus on building relationships with director- and VP-level clients.
• Demonstrated ability to collaborate effectively with cross-functional teams.

Benefits

• Comprehensive health, dental, vision, life insurance, and disability plans available from the first day of employment.
• Eligibility to participate in the company 401(k) plan after 30 days of employment.
• 11 paid holidays and 12 weeks of paid parental leave.
• Flexible paid time off (PTO) policy for sick time or vacation.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type, ensuring fair treatment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.