Field Engineer (Bilingual Program Manager) – Semiconductor Equipment
Cephas Consultancy Services Private Limited
Japan, Tokyo, Tokyo
On-site · Full-time
Job Summary
We are seeking an experienced, bilingual Field Engineer with program management capabilities to manage field services and on-site startup operations for semiconductor manufacturing equipment. The role involves liaising between overseas projects and domestic customers to support clear communication and successful project execution. Candidates should have a strong technical background in semiconductor equipment, leadership skills, and the ability to work in a fast-paced, international environment.
Key Responsibilities
- Manage field services for semiconductor manufacturing equipment, maintaining high standards of performance and customer satisfaction.
- Oversee on-site startup operations and coordinate activities required for successful launches.
- Facilitate communication between overseas projects and domestic customers.
- Travel domestically and internationally to manage field service operations and support project needs.
- Train and manage a team of field service engineers, supporting their professional development and operational effectiveness.
- Communicate and collaborate in English with engineers and clients to resolve technical and logistical challenges.
- Develop and implement program management strategies for field service operations.
Qualifications
Skills and Experience
- Experience as a field engineer or startup personnel for semiconductor manufacturing equipment.
- Experience managing direct reports and leading teams.
- Understanding of customer and team member requirements.
- Proficiency in troubleshooting semiconductor manufacturing equipment.
- Strong communication and interpersonal skills, including the ability to connect technical teams and clients.
- Experience in program management or project coordination.
- Willingness to travel domestically and internationally for extended periods.
- Bilingual proficiency in English, including at least five years of professional experience using English.
- N1-level Japanese proficiency or equivalent fluency.
Education
- Bachelor's degree in engineering or a related technical field, or equivalent practical experience.
Attributes
- Collaborative, team-oriented approach.
- Proactive, results-oriented mindset.
- Adaptability in diverse cultural settings.
- Strong problem-solving abilities.
- Motivation, eagerness to learn, and commitment to high standards.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with semiconductor manufacturing equipment.
- Professional development and training opportunities.
- Supportive workplace culture that values diversity.
How to Apply
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