Customer Support Executive

Job Summary

We are looking for a customer-focused and enthusiastic Customer Support Executive to join our team. The successful candidate will assist customers, resolve their queries, and help ensure a positive customer experience.

Key Responsibilities

• Handle customer queries through calls and other communication channels.
• Provide accurate information and appropriate solutions to customers.
• Resolve customer complaints and concerns professionally.
• Maintain accurate records of customer interactions.
• Follow company processes and guidelines when handling customer requests.
• Coordinate with internal teams as needed to resolve customer issues.
• Help maintain a high level of customer satisfaction.

Requirements

• Minimum qualification: 12th pass.
• Good communication skills in English and Hindi.
• Strong customer-handling and interpersonal skills.
• Ability to work rotational shifts.
• Basic computer knowledge.
• Positive attitude and willingness to learn.
• Freshers can apply.

Compensation & Benefits

• CTC: ₹15,000–₹18,000 per month
• Rotational shift opportunity
• Professional work environment
• Training and learning opportunities
• Growth opportunities within the organization