General Manager 5 – Food

About the Role

Oversee large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. Lead teams, manage financial performance, build strong client partnerships, and drive strategic initiatives that support growth and customer satisfaction.

The role includes managing people, setting direction, deploying resources, evaluating performance, conducting pay reviews, and making hiring and termination decisions. You will be accountable for operational or functional areas, processes, and programs, including matrixed teams.

Responsibilities and Impact

• Lead complex, multi-unit food service operations.
• Develop a high-performing team culture focused on accountability, innovation, and service excellence.
• Manage budgeting, forecasting, cost controls, and financial performance targets.
• Build client relationships and influence stakeholders.
• Collaborate with senior leaders on long-term operational success and enterprise initiatives.
• Support health, well-being, and customer satisfaction through high-quality food service.

Qualifications

• Proven experience leading large-scale, multi-unit food service operations, with a focus on quality, service, and compliance.
• Strong leadership and team development skills.
• Advanced financial acumen, including budgeting, forecasting, and performance management.
• Client relationship management and stakeholder-influencing skills.
• A strategic mindset and hands-on operational agility in dynamic, high-volume environments.
• Bachelor’s degree or equivalent experience.
• Five years of management experience and four to five years of related experience.

Employment and Benefits

Direct-hire position. Benefits may include medical, dental, and vision coverage; wellness programs; a 401(k) with matching contributions; paid time off; company holidays; career growth opportunities; and tuition reimbursement. Compensation is determined in part by education, relevant experience, skills, and training.