Forward Deployed Engineer

Headcount: 1

Job Details

• Experience: 2+ years
• Salary: Not specified
• Equity: Competitive equity
• Visa sponsorship: H-1B
• Employment type: Full-time
• Work arrangement: In person at our San Francisco office

Benefits & Perks

• Top-quartile salary
• Top-quartile equity
• Opportunity to help shape a company and redefine an industry
• Full relocation support
• All meals covered
• Productivity tools provided
• $30,000 in benefits for food, transportation, and health insurance

About This Role

We are hiring a Forward Deployed Engineer to deploy multimodal, agentic AI systems into production and deliver significant business impact. You will own client deployments end to end, from scoping through go-live, and serve as the primary point of contact for senior client stakeholders. This role is more technical and product-focused than the average FDE role: you will not only deploy solutions but also shape the product based on what works in production. You will work directly with the CTO and engineering team, joining a forward-deployed function that is still being built and currently has one FDE. This is an in-person role at our San Francisco office.

What You’ll Own

• Deploy multimodal, agentic AI systems into production for senior client stakeholders
• Own client deployments end to end, from scoping through go-live, as the primary point of contact
• Build and manage client relationships by understanding challenges, aligning priorities, and becoming a trusted partner to executives scaling AI adoption
• Design, build, and evolve AI agents to improve claims outcomes through prompt engineering, model integration, and rapid prototyping with AI-assisted coding tools
• Scope and develop features that help customers scale while improving claims results
• Integrate the product into client environments, working hands-on with client technology teams on APIs and systems
• Coordinate with the core platform team to support smooth delivery and share actionable insights with the product team
• Document and share best practices in internal playbooks to help scale Forward Deployed Engineering

Requirements

• Experience in forward-deployed or customer-facing engineering at a startup, as a founder or founding engineer, or as an engineer with strong communication skills and an interest in customer-facing work
• Experience with Python, APIs, cloud platforms, and modern AI/ML tooling; strong communication and customer-facing experience can offset some technical depth
• Fluency with LLMs, prompt engineering, and agentic AI
• Daily use of AI-assisted development workflows
• Ability to operate with a founder’s mindset
• Strong client-facing communication skills, including the ability to explain technical concepts in terms of business outcomes to technical and non-technical audiences
• Pragmatic, first-principles approach, good judgment, strong work ethic, and an optimistic outlook; comfort working in unstructured environments