Key Account Manager, E-commerce & Quick Commerce

Industry: Consumer Electronics & Technology
Experience: 3+ years
Employment type: Full-time

About the Company

Our client is a fast-growing consumer electronics and technology brand specialising in innovative smart gadgets, electronic accessories, and everyday tech solutions. With a strong presence across leading e-commerce marketplaces, including Amazon and Flipkart, the company is focused on expanding its digital footprint and growing across e-commerce and quick-commerce channels.

Role Overview

The Key Account Manager – E-commerce & Quick Commerce will manage and scale the brand’s online business across marketplaces and quick-commerce platforms. The role involves hands-on marketplace account management, revenue growth, product visibility, promotional execution, platform relationship management, e-commerce operations, sales analytics, inventory planning, and performance marketing.

Key Responsibilities

• Manage accounts across Amazon, Flipkart, Meesho, Blinkit, Swiggy Instamart, Zepto, and other relevant platforms.
• Build relationships with marketplace and category managers; oversee product listings, cataloguing, pricing, content optimisation, assortment, and visibility.
• Develop strategies to meet monthly and quarterly revenue targets; monitor GMV, sales, conversion, sell-through, inventory turnover, category share, and profitability.
• Plan and execute promotional campaigns, marketplace events, and seasonal sales.
• Coordinate with supply chain and demand planning teams on inventory availability, fulfilment, returns, cancellations, escalations, launches, and replenishment.
• Track competitor pricing, product positioning, and marketplace trends.
• Analyse platform performance and customer metrics, prepare reports and forecasts, and identify data-driven growth opportunities.
• Coordinate with marketing teams on brand visibility, influencer campaigns, digital promotions, and marketplace advertising tools.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field; an MBA is preferred.
• At least 3 years of experience in e-commerce or marketplace account management.
• Experience in consumer electronics, gadgets, accessories, or related FMCG/consumer products is preferred.
• Strong hands-on experience with Amazon and Flipkart; exposure to Blinkit, Zepto, and Swiggy Instamart.
• Understanding of GMV, revenue growth, marketplace profitability, inventory management, and sales analytics.
• Experience with marketplace dashboards, advertising tools, and advanced Excel.
• Strong analytical, communication, negotiation, and stakeholder management skills, with the ability to manage multiple platforms and deliver targets in a fast-paced environment.

What the Company Offers

• Opportunity to work with a growing consumer technology brand.
• Exposure to leading e-commerce and quick-commerce platforms.
• A dynamic, performance-driven work environment.
• Professional growth and career development opportunities.