HR Manager

Key Responsibilities

• Recruitment and hiring: Plan workforce requirements with the owner and department heads. Manage job postings, sourcing, screening, interviews, salary negotiations, offers, and timely hiring across head office, sales, production, and store roles.
• Onboarding: Verify documents; conduct background and reference checks; issue appointment letters and other joining materials; run orientation; and establish employee files and attendance and payroll records.
• Attendance, shifts, and leave: Maintain attendance, shift rosters, leave, and overtime records, and complete monthly attendance verification.
• Payroll: Process monthly payroll, including salaries, incentives, overtime, advances, deductions, and reimbursements. Verify calculations, obtain approvals, coordinate payments, and issue payslips.
• Statutory compliance: Manage PF, ESIC, Professional Tax, Bonus, Gratuity, Minimum Wages, Shops and Establishment requirements, and other applicable labour-law obligations, filings, records, and audits.
• Compensation and benefits: Maintain salary structures and incentive schemes; administer increments, promotions, insurance, leave encashment, and benefits.
• HR policies and SOPs: Draft, update, implement, and communicate HR policies, the employee handbook, and operating procedures.
• Employee relations: Handle employee queries and grievances, resolve conflicts, and manage disciplinary actions in line with policy.
• Performance management: Establish KRAs/KPIs, conduct performance reviews, manage probation and confirmation, and recommend rewards or improvement plans.
• Training and development: Identify training needs and deliver or coordinate training for new joiners and sales and store teams; support skill development and leadership growth.
• Engagement and welfare: Organise engagement and recognition activities and support employee welfare, safety, and workplace well-being.
• Retention and exits: Monitor attrition, conduct exit interviews, recommend retention measures, and manage resignations, clearances, settlements, and exit documentation.
• HR records and MIS: Maintain employee records and prepare reports on headcount, attendance, payroll costs, attrition, hiring, and compliance.
• Budget and manpower cost control: Monitor manpower and compensation costs against budget, control overtime and hiring costs, and report variances.
• Coordination and administration: Coordinate with the owner and business teams on HR matters; support office administration, manpower and housekeeping vendor agreements, and company HR documentation.

Qualifications

• At least 3 years of experience in HR operations, recruitment, and payroll, preferably in retail, manufacturing, or a multi-location business.
• Hands-on experience managing end-to-end payroll, attendance, and salary calculations.
• Working knowledge of PF, ESIC, Professional Tax, Bonus, Gratuity, and labour-law compliance.
• Experience with volume hiring for store, sales, and production positions.
• Strong communication, negotiation, interviewing, and conflict-resolution skills.
• Proficiency in MS Excel, HR/payroll software, biometric systems, and digital record-keeping.
• Ethical, organised, discreet, and able to take ownership of the HR function.