Job Description

We are seeking a polished and capable Office Manager to serve as the operational anchor of our law firm. This role is ideal for someone who leads with professionalism, discretion, warmth, and exceptional attention to detail. The Office Manager creates a positive experience for clients and team members while helping the firm operate smoothly.

Human Resources & Team Development

• Manage recruiting, hiring, onboarding, and employee records.
• Coordinate training, performance support, benefits administration, and employee programs.
• Assist with compensation, benefits, workers’ compensation, and employment compliance matters.
• Help cultivate a professional, engaged, and high-performing team culture.
• Help organize and schedule office events for the one day in office.

Office Operations & Administration

• Oversee daily office operations, workflows, vendors, facilities, supplies, and administrative services.
• Coordinate calendars, internal communications, meetings, and office events.
• Serve as a central resource for administrative support across the firm.
• Help ensure the office operates efficiently and professionally.

Team Accountability & Workflow Management

• Monitor administrative and legal support workflows to help ensure timely completion of tasks.
• Track performance metrics, reports, and operational objectives.
• Facilitate communication and coordination between departments.

Marketing & Brand Support

• Support the firm’s social media, online presence, and marketing initiatives.
• Monitor client reviews, engagement metrics, and brand reputation.
• Assist with awards submissions, public relations opportunities, and firm marketing campaigns.

Accounting & Administrative Support

• Assist with billing inquiries, vendor payments, and administrative accounting functions.
• Coordinate check processing, online payments, and related documentation.
• Support financial organization and operational reporting.

Reception & Mail Operations

• Serve as a point of contact for reception and administrative correspondence.
• Coordinate incoming and outgoing mail, deliveries, and document handling.
• Ensure important communications and materials are processed accurately and promptly.

Qualifications

• Experience: 3–5 years of experience in a law firm or professional office environment, with responsibilities related to office administration, employee coordination, client communication, vendor management, human resources, billing support, and day-to-day office management.
• Education: Bachelor’s degree.
• Location: Live and work experience in LA County.
• Communication: Proficiency in English; Spanish is a plus but not required. Clear, articulate phone communication and excellent spelling, grammar, punctuation, and formatting. Able to accept feedback and direction.
• Professional skills:
  • Strong extemporaneous speaking skills and the ability to adapt quickly.
  • Comfort with assertive sales tactics while remaining empathetic and respectful.
  • Experience memorizing and delivering scripts.
  • Confident, professional presence and excellent interpersonal skills.
  • Self-starter who excels in a target-driven environment.
  • Ability to think and act independently with minimal supervision.
  • Strong problem-solving skills and work ethic.
• Technology: Advanced skills with AI, Microsoft Outlook, Word, Adobe, Dropbox, Zoom, Slack, Asana, and similar tools. A quiet, professional home-office environment with minimal background noise is required.
• References: Trustworthy and dependable, with a clear background report.

Additional Details

• Job type: Full-time
• Schedule: 8:30 a.m.–5:30 p.m.
• Work location: Hybrid/remote, with 2–3 days per week in the office.
• Compensation: $65,000–$85,000
• Benefits: Competitive compensation package, monthly bonus, paid holidays and sick and vacation time, medical and dental insurance, work perks, and a remote work-life balance schedule.

We are an equal opportunity employer committed to developing and advancing a diverse team.