Operations Engineer, Server & Infrastructure

Location: Singapore Work Arrangement: Onsite 5 days a week at Galaxis, Fusionopolis Place Headcount: 2 positions

Corporate IT is the backbone of our business. Our team helps the company develop a competitive advantage by defining technology objectives, assessing solution options, and developing technical solutions that help us achieve both strategic goals and meet operational requirements.

As part of our team, you will help deliver seamless IT experiences and support to employees by providing responsive helpdesk service, stable networks, and reliable IT systems.

As an Operations Engineer in the system team, you will be responsible for the day-to-day operation and reliability of the company's corporate server and infrastructure platforms across our regional offices. The role focuses on system operations, patching, monitoring, backup and recovery, incident resolution, and operational automation.

Key Responsibilities

As an Operations Engineer, you will be responsible for:

• Operating and maintaining corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.
• Planning and executing operating system, firmware, and infrastructure patching, including testing, rollback planning, and compliance tracking.
• Managing infrastructure monitoring and alerting to ensure effective coverage, timely response, and resolution of identified issues.
• Managing backup operations and recoverability, including backup verification, scheduled restore testing, and recovery checks.
• Administering virtualisation platforms, including host lifecycle, capacity management, VM provisioning, inventory management, and platform migrations.
• Providing operational support for Active Directory and related identity services, including directory changes, migration, and regional cutovers led by the Engineering team.
• Investigating and resolving incidents and recurring system issues, working with internal teams and vendors as required.
• Developing and maintaining scripts using PowerShell, Bash, or Python to automate recurring operational tasks such as patching, provisioning, reporting, and system checks.
• Maintaining accurate runbooks, system documentation, operational procedures, and troubleshooting guides.
• Identifying and implementing agreed improvements to systems, tooling, and operational processes.
• Participating in scheduled out-of-hours maintenance and the team's on-call rotation.

What We're Looking For

To succeed in this role, you should have:

• Bachelor's degree or higher in Computer Science, Information Technology, or a relevant field.
• Minimum of 2 years of relevant experience operating production server infrastructure in a similar role.
• Hands-on experience administering enterprise virtualisation platforms such as Proxmox VE, VMware vSphere, XCP-ng, or equivalent.
• Practical experience with patch management and infrastructure monitoring across a server estate.
• Experience administering Windows Server and supporting enterprise Active Directory environments.
• Linux administration experience, including packages, services, storage, and troubleshooting, is highly advantageous.
• Scripting capability in PowerShell, Bash, or Python for operational automation.
• Experience with enterprise backup platforms such as Veeam is advantageous.
• Microsoft, virtualisation, or Linux certifications are advantageous.
• Comfortable supporting infrastructure across multiple countries and time zones, including scheduled out-of-hours work and on-call support.
• Strong analytical and troubleshooting skills, with ownership of issues through to resolution.
• Good interpersonal and communication skills, with the ability to work effectively with regional IT teams, users, and vendors.
• Initiative, enthusiasm, and a willingness to learn in a fast-paced environment.
• Passion for technology and continuous improvement.