Nurse Director, Hospital – Maternal Child Health

Job Type: Permanent

Job Summary

In addition to the responsibilities below, this position is responsible for establishing best-practice models, performing strategic planning, and designing patient care delivery systems and practice standards across several locations. The role leads investigations of patient, family, and member concerns regarding patient care and services; partners with physicians, outside healthcare providers, and other healthcare team members to achieve optimal and safe patient care across the continuum; manages clinical resource needs to ensure appropriate assignment and utilization; evaluates the use and maintenance of equipment, supplies, and medications; and is accountable for patient and employee safety. The role maintains clinical expertise, provides clinical supervision, and maintains the competency and licensing necessary to fulfill job responsibilities and direct care in the unit. It delegates tasks and duties aligned with scope of practice and performs clinical duties as required. The role collaborates with Nursing Clinical Practice to ensure assistants and staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and federal, state, and local requirements.

Essential Responsibilities

Prepares individuals for growth opportunities and advancement and builds internal collaborative networks. Solicits and acts on performance feedback, drives collaboration to set goals, and provides open feedback and coaching to foster performance improvement. Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; and ensures performance management guidelines and expectations support business needs. Stays current with organizational best practices, processes, benchmarks, and industry trends, and shares best practices within and across teams. Motivates and empowers teams, maintains a highly skilled and engaged workforce by aligning resource plans with business objectives, provides guidance on difficult decisions, and creates opportunities for expanded decision-making scope and impact.

Oversees the operation of multiple units within a department by identifying member and operational needs and ensuring work assignments are completed. Translates business strategy into actionable business requirements and ensures products and services meet member requirements and expectations while aligning with organizational strategies. Gains cross-functional support for business plans and priorities; assumes responsibility for decision-making; sets standards, measures progress, and resolves escalated issues. Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources; removes obstacles that affect performance; guides performance and develops contingency plans; and ensures teams accomplish business objectives.

Directs hospital administrative functions that support patient care by approving timelines and considering strategy development with stakeholders to identify factors contributing to business value; developing and reviewing ad hoc reports and workflows; directing department responses and taking accountability for department performance targets; championing short- and long-term operational initiatives; and directing the development of programs, services, and systems. Aligns cross-functional programs—including workplace and patient safety, human resources (such as recruitment, selection, active recruitment, performance evaluation, and management), labor relations, training and development, and quality and risk management—with KP’s mission and values. Directs continuous survey-readiness activities, including mock rounds and issue mitigation, to maintain compliance with regulatory standards; reviews prepared audit documentation, information, and reports; oversees budget development for assigned areas (such as branch offices, staffing, and business services departments); and ensures overall financial performance meets expectations.

Manages care delivery operations and programs in a 24/7 operational environment by partnering with physicians and other clinical leaders to align key care delivery initiatives across KP and overseeing all workstreams. Oversees the development and implementation of long-term plans, policies, and processes for data gathering and analysis while ensuring alignment with guidelines and regulations. Drives cross-functional patient management solutions with internal and external leaders; aligns hospital resources to ensure appropriate assignment and utilization; directs multidisciplinary hospital teams and holds them accountable for performance; and collaborates on and oversees emergency preparedness program design. Adjusts departments’ emergency preparedness and recovery plans as needed and ensures managers and staff are trained and understand expectations during and after an emergency. Provides strategic direction to project teams, ensuring initiatives are implemented, resources are distributed equitably, and objectives are met. Oversees teams responsible for nursing services and patient care in a 24/7 operational environment, in alignment with cost, quality, clinical, and utilization standards.

Directs operational and technology process improvements by driving internal and external strategic projects to address issues and improve quality, service, affordability, and operating efficiency. Defines standards for clinical teams to identify root causes of escalations, recommend and implement solutions, improve operational processes, and address quality and safety issues. Drives strategic planning for integrated services across the continuum of care in alignment with enterprise-wide goals and consults with senior and executive management to identify and implement performance metrics for strategic improvement projects.

Ensures safe, high-quality, standardized care delivery in a 24/7 operational environment by developing and implementing strategies for continuous improvement in the quality and safety of clinical practices, services, and operations for patients and staff. Holds managers accountable for compliance with legal and regulatory requirements, including the Nursing Practice Act, The Joint Commission (TJC), and federal, state, and local requirements as updated by governmental and regulatory agencies. Establishes and monitors outcome objectives, including overseeing the design and implementation of systems, processes, and methods to evaluate and improve patient care within the assigned department and across the continuum of care.

Qualifications

Minimum Qualifications

• Minimum of seven (7) years of experience in patient care delivery.
• Bachelor of Science in Nursing (BSN) and a minimum of seven (7) years of experience in business operations, clinical health care, or a directly related field.
• Minimum of two (2) years of experience managing operational or project budgets.
• Minimum of two (2) years of experience in a leadership role with direct reports.
• Basic Life Support certification required at hire.
• California Registered Nurse license required at hire.

Additional Details

• Employee status: Regular
• Travel: No
• Job level: Director/Senior Director
• Job type: Standard