SmartCOMM Developer

Cephas Consultancy Services Private Limited

India, Tamil Nadu, Chennai | India, Telangana, Hyderabad | India, Karnataka, Bengaluru

On-site · Remote · Hybrid · Full-time

SmartCOMM Developer

About the Role

We are seeking an experienced and skilled SmartCOMM Developer to join our dynamic team. This role involves designing, developing, migrating, maintaining, and supporting Internet/Intranet systems and applications using SmartCOMM technology. You will work on complex communication systems, ensuring seamless integration across multiple channels and platforms.

Key Responsibilities

  • Design, develop, and maintain Internet/Intranet systems and applications using SmartCOMM.
  • Configure and deploy Smart Communications Appliance in Cloud and Hybrid environments.
  • Create and manage SmartCOMM modules, including Data Modeler, Advanced Template Designer, and Web Editor.
  • Design and develop multi-channel communications (Print, Web/HTML, Email, Archive, SMS, Fax, etc.).
  • Generate interactive communications using Draft Editor, Data Capture, and iPDF tools.
  • Migrate legacy communication systems from OpenText Exstream to SmartCOMM.
  • Design static layouts for print and responsive layouts for web platforms.
  • Prepare XML data schemas and map them to business data objects.
  • Create and manage layout designs, style sets, and template selectors.
  • Develop Simple, Scriptable Batch Config/Template Selector and Output Configurations for post-processing.
  • Integrate SmartCOMM with upstream systems and third-party applications.
  • Troubleshoot and validate templates, forms, and communication outputs.
  • Utilize Thunderhead/Smart Communications APIs for system integration.
  • Collaborate with cross-functional teams in an Agile environment.
  • Provide technical support and maintenance for existing systems.

Required Qualifications

  • 5+ years of experience in design, development, migration, maintenance, and support of Internet/Intranet systems and applications using SmartCOMM.
  • Proficiency in SmartCOMM Modules: Data Modeler, Advanced Template Designer, and Web Editor.
  • Strong understanding of Smart Communications Appliance Configuration and Deployment Models (Cloud/Hybrid).
  • Expertise in generating interactive communications (Draft Editor, Data Capture, iPDFs).
  • Proven experience in migrating legacy systems from OpenText Exstream to SmartCOMM.
  • Expertise in layout design, style sets, and template selectors.
  • Strong knowledge of Thunderhead/Smart Communications APIs.
  • Proficiency in XML data schema preparation and mapping to business data objects.
  • Hands-on experience designing and developing multi-channel communications.
  • Expertise in creating static layouts for print and responsive layouts for web.
  • Technical knowledge in creating batch configurations and output configurations for post-processing.
  • Experience in troubleshooting and validating templates and forms.
  • Proven experience working in an Agile environment.

Desirable Qualifications

  • Expertise in Java/J2EE programming.
  • Strong knowledge of JSON and Web services.
  • Experience with other Customer Communications Management (CCM) tools.
  • Experience in system integration and API development.
  • Knowledge of best practices in customer communications design.

Soft Skills

  • Strong problem-solving abilities.
  • Excellent communication and collaboration skills.
  • Attention to detail and quality focus.
  • Ability to work effectively in Agile/Scrum teams.
  • Strong analytical and technical thinking.
  • Ability to manage multiple projects simultaneously.
  • Customer-focused mindset.

Education

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).

What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with cutting-edge communication technologies.
  • Professional development and training opportunities.
  • Collaborative and innovative work environment.
  • Career growth and advancement opportunities.
  • Flexible work arrangements.

Equal Opportunity Statement

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from all qualified candidates and provide accommodations throughout the recruitment process as needed.