Scheduler Assistant (Contract)

Cephas Consultancy Services Private Limited

United States, New Jersey, Union

Hybrid · On-site · Contract · Temporary

Scheduler Assistant (Contract)

Location: SJI Green Lane Office, Union, New Jersey (Hybrid; 1–3 days onsite per week)

Job Type: Temporary six-month contract with potential extension

Schedule: 7:00 AM–4:00 PM EST; onsite days are generally Tuesday–Thursday

Overview

The Scheduler Assistant provides administrative and scheduling support to a team responsible for gas operations, regulatory compliance, and customer workload completion.

Responsibilities

  • Make outbound calls to customers to schedule appointments.
  • Coordinate permits, mark-outs, and traffic control as needed for scheduled work.
  • Update workforce management systems with weekly and monthly schedules.
  • Assign work orders to field crews using workforce management systems.
  • Retrieve service cards and records as needed.
  • Perform other job-related duties as assigned.

Requirements

  • Ability to make clear, professional calls to schedule customer appointments.
  • Ability to manage schedules, permits, and system updates in a timely manner.
  • Strong organizational skills and the ability to prioritize tasks in a busy environment.
  • Experience providing office support and performing general administrative duties.
  • Comfort handling records, paperwork, and data entry.
  • Accuracy when entering information into scheduling systems.
  • Familiarity with assigning work orders and using scheduling tools.
  • Proficiency in Microsoft Outlook, Excel, and Word.

Key Skills

Scheduling, data entry, Microsoft Excel, and outbound customer calls.