Senior Client Service Executive — International

Thinksprout Infotech

India, Maharashtra

Remote · Full-time

VND 15,000,000 – 25,000,000 / year

About Thinksprout Infotech

Thinksprout Infotech is a modern technology and digital solutions company working with businesses across India, UAE, UK, and USA.

We specialize in:

  • Website & E-commerce Development
  • UI/UX Design
  • Branding & Digital Solutions
  • Custom Software & CRM Development
  • Digital Growth Systems

Our focus is on building scalable digital experiences and helping businesses grow through technology, design, and strategy.

Position Overview

We are looking for a highly professional and proactive Senior Client Service Executive who can confidently manage international client communication, coordinate internal teams, and ensure smooth project execution.

This role is ideal for someone who understands modern business communication, digital projects, branding workflows, and premium client handling standards.

You will work closely with leadership and execution teams while managing projects across development, branding, UI/UX, e-commerce, and digital services.

Key Responsibilities

International Client Communication

  • Handle communication with clients across UAE, UK, USA, and India
  • Conduct professional client meetings and follow-ups
  • Understand client requirements and convert them into actionable tasks
  • Maintain strong and long-term client relationships

Project Coordination

  • Coordinate between design, development, branding, and marketing teams
  • Ensure project timelines and deliverables are managed efficiently
  • Monitor project progress and maintain workflow clarity
  • Identify bottlenecks and proactively resolve issues

Client Experience Management

  • Ensure professional communication standards across all interactions
  • Provide regular project updates and reports
  • Handle client feedback and revisions professionally
  • Improve overall client satisfaction and retention

Business Support & Operations

  • Assist in proposal preparation and presentations
  • Support onboarding of new clients
  • Maintain organized project documentation and workflows
  • Identify opportunities for long-term partnerships and growth

Required Skills & Qualifications

  • Excellent spoken and written English
  • Strong understanding of professional business communication
  • Experience handling international clients preferred
  • Agency, technology, branding, or digital industry experience preferred
  • Strong coordination and organizational skills
  • Ability to manage multiple projects simultaneously
  • Leadership and ownership mindset
  • Basic understanding of websites, branding, UI/UX, and digital services

Preferred Qualities

We are looking for someone who:

  • Is proactive and detail-oriented
  • Has polished and professional communication skills
  • Can operate independently with minimal supervision
  • Understands modern agency and digital workflows
  • Is growth-focused and ambitious
  • Maintains professionalism under pressure

Preferred Tools & Platforms

  • Notion
  • Trello / ClickUp
  • Slack
  • Google Workspace
  • Zoom / Google Meet
  • CRM tools (basic understanding preferred)

Work Environment

  • International client exposure
  • Fast-growing company ecosystem
  • Opportunity to work on global projects
  • Creative and technology-driven environment
  • High ownership and growth opportunities

Compensation

₹60,000 – ₹80,000 / month (Depending on experience, communication quality, and profile)

Performance incentives may also be provided based on project management and client retention.

If you are interested in this opportunity, please click on the Apply Now button to submit your application.