Supervisor II, Laboratory (Lab)

Laboratory Supervisor II (Chemistry)

Schedule & Compensation

• Schedule: Tuesday–Friday, 5:00 AM–3:30 PM, with one working Saturday every 12 weeks.
• Annual bonus: $5,000

About the Role

The Laboratory Supervisor II (Chemistry) oversees multiple laboratory functions, including core lab testing. This role monitors workflow from sample processing through results reporting and provides day-to-day guidance on teammate performance. The position evaluates and monitors compliance with service guarantees and specimen quality requirements, ensuring adherence to corporate policies and procedures related to job performance, customer interactions, teammate relations, and information confidentiality. As a licensed technical supervisor, this position may work a designated day, evening, or night shift and reports to the Manager, Laboratory.

Essential Duties & Responsibilities

Provides overall direction, communication, and oversight to teammates regarding departmental workflow to ensure effective implementation and performance:

• Ensures teammate adherence to procedures and quality assurance requirements.
• Participates in and/or leads the development of departmental policies and procedures for performance and quality assurance, and ensures compliance.
• Serves as a resource to teammates, providing oversight and support for the training and competency program.
• Monitors performance against established targets, goals, and metrics.
• Identifies opportunities to improve processes within the department and across lab business lanes.

Provides leadership to direct reports:

• Facilitates resolution of organizational obstacles.
• Ensures understanding, implementation, and communication of employment policies and procedures, awards, and other company opportunities, fostering a positive work environment.
• Supports teammate development through performance reviews, coaching, mentoring, training, and external training, collaborating with direct reports to set professional development goals.
• Manages teammate employment activities, such as hiring, promotions, performance evaluations, and disciplinary actions, with appropriate approvals.
• Maintains teammate records, including written performance evaluations and compensation records, in compliance with company policy and applicable laws. This includes:
  • Evaluating, recording, and processing teammate reviews and compensation according to company policy.
  • Reviewing teammate timecards and approving time off.
  • Performing competency evaluations and periodic performance reviews as required.

Monitors workflow and delegates responsibilities to team members:

• Establishes staffing plans to promote effective use of all teammates.
• Resolves operational and quality issues related to workload.
• Ensures coverage during teammate absences.
• Covers work benches as needed.

Maintains an active role in the laboratory’s quality improvement program (incident reports, CAP surveys, turnaround time, service guarantees, and state requirements) and safety policies, and ensures compliance with established laboratory outcome standards:

• Collaborates with other leaders to develop and implement section-specific standard operating procedures and training programs, and to ensure compliance with regulatory and accrediting requirements.

Education & Experience

• 6–8 years of experience as a Medical Technologist or Supervisor required.
• Bachelor’s degree in Medical Technology, biological sciences, or a related field required.
• Florida supervisor’s license in Clinical Chemistry and Serology required.
• Certification by a professional laboratory certifying agency (e.g., ASCP, AMT) required.

About Our Laboratories

Our laboratories are state-of-the-art clinical facilities delivering timely, accurate lab results, focused primarily on kidney care with a strong commitment to quality. We serve more than 180,000 patients and perform 52 million renal tests annually. Our teammates are dedicated professionals who thrive in a challenging and rewarding work environment. As a lab teammate, you become a member of our community and part of something bigger, something great, and something unique—our Village. With the backing of our overall brand, we are on an exciting trajectory.

Here is what you can expect when you join our Village:

• A “community first, company second” culture based on Core Values that matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards for individual and team contributions.
• A comprehensive benefits package designed to support your health, financial well-being, and future.
• A dedication to caring for patients with chronic kidney failure across the nation.

Want to make an impact in healthcare? Through science, technology, quality, and education, we are committed to expanding discovery and empowering lives. Join us as we pursue our vision: “To Build the Greatest Healthcare Community the World has Ever Seen.”

Benefits & Perks

More than just pay, our Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Benefit offerings include:

• Comprehensive benefits: medical, dental, vision, 401(k) match, paid time off, and PTO cash out.
• Support for you and your family: family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity and paternity leave, and more.
• Professional development programs to help strong performers grow, including on-demand virtual leadership and development courses through our online training platform, StarLearning.