System Integrator

Smartcomply Group

Nigeria

Remote · Full-time

Position Overview

Independently lead and own the end-to-end technical integration of the Adhere platform with client technology environments. Translate complex client requirements into secure, scalable, and reliable integration solutions, and strengthen SmartComply’s implementation capability through reusable integration standards, documentation, and assets.

Department: Product
Reporting to: Product Manager
Location: Central/Regional Operations (Nigeria, Kenya)
Role type: Individual Contributor

Responsibilities

  1. Lead end-to-end client integration engagements for the Adhere platform, from technical discovery and solution design through configuration, testing, user acceptance testing (UAT), production deployment, and post-implementation stabilization. Ensure delivery within agreed timelines, technical standards, and client SLAs.
  2. Conduct technical discovery and requirements analysis to understand client architecture, applications, databases, infrastructure, data sources, security requirements, and integration dependencies. Translate findings into specifications, workflows, data mappings, configurations, and implementation plans.
  3. Design secure, scalable, and maintainable integration solutions suited to each client environment. Assess feasibility, complexity, dependencies, security exposure, and implementation risk, and recommend effective approaches based on Adhere’s capabilities.
  4. Develop integration architecture and technical documentation, including architecture and data-flow diagrams, interface specifications, API mappings, configuration documents, and deployment plans.
  5. Configure, implement, and validate system interfaces using REST APIs, webhooks, databases, middleware, secure file-transfer mechanisms, authentication services, and other supported technologies.
  6. Own data mapping, transformation, validation, and synchronization, ensuring data exchanged between Adhere and client systems is accurate, complete, secure, and consistent.
  7. Develop and execute integration tests covering functionality, connectivity, authentication, performance, security, error handling, exception management, and data integrity across sandbox, staging, UAT, and production environments.
  8. Manage production deployment and post-deployment stabilization. Confirm technical readiness, resolve dependencies, monitor transactions and data flows, address defects, and ensure reliable operation after go-live.
  9. Diagnose and resolve integration incidents and technical defects, including API, authentication, data, network, configuration, and environment issues. Conduct root-cause analysis and implement permanent corrective actions.
  10. Serve as the primary technical integration contact for assigned clients, collaborating with developers, infrastructure and information security teams, database administrators, and other technical stakeholders.
  11. Coordinate delivery across SmartComply Product, Engineering, Operations, Customer Success, and Growth teams. Provide implementation updates, escalate risks and blockers, and support new APIs, connectors, or product enhancements as needed.
  12. Apply appropriate authentication, authorization, encryption, access-control, credential-management, API-security, and data-protection practices. Safeguard client credentials, production data, API keys, certificates, and other sensitive information.
  13. Support security reviews and production-readiness assessments, working with Security, Infrastructure, and client teams to address vulnerabilities, configuration weaknesses, access concerns, and other technical risks before deployment.
  14. Develop reusable connectors, scripts, templates, integration patterns, implementation guides, troubleshooting materials, playbooks, and SOPs to improve delivery speed, consistency, and quality while reducing bespoke development.
  15. Maintain accurate integration records and institutional knowledge, documenting client environments, configurations, dependencies, technical decisions, known limitations, and lessons learned for reuse in future deployments.
  16. Create clear, concise screen-recorded explainer videos and integration walkthroughs covering API setup, authentication flows, sandbox testing, webhook configuration, and common troubleshooting steps to accelerate client developer onboarding and reduce repetitive support queries.
  17. Conduct structured technical handovers and knowledge-transfer sessions for client engineering teams and SmartComply Customer Success/Support before closing implementation engagements.
  18. Ensure all data pipelines—particularly sensitive KYC/KYB, AML screening, and financial transaction payloads—adhere to data residency, privacy (NDPA/GDPR), and audit-logging standards throughout integration.

We’d Love to Meet You If

  • You have 3–5+ years of relevant experience in system integration, implementation engineering, solutions engineering, software engineering, technical consulting, or a related role.
  • You have hands-on experience integrating enterprise applications using REST APIs, webhooks, JSON, XML, databases, authentication protocols, and related technologies.
  • You can understand an unfamiliar client environment, identify integration dependencies, and translate business requirements into workable technical solutions.
  • You have practical experience working with APIs, including authentication, request/response handling, error codes, debugging, testing, and documentation.
  • You understand integration concepts including data mapping, transformation, synchronization, middleware, system interfaces, and event-driven integrations.
  • You are comfortable working with relational databases and writing or interpreting SQL queries.
  • You understand modern cloud environments and deployment concepts.
  • You have experience using API and troubleshooting tools such as Postman, Swagger/OpenAPI, logs, monitoring tools, and similar technologies.
  • You understand networking concepts including HTTP/HTTPS, DNS, ports, firewalls, IP whitelisting, SSL/TLS certificates, and connectivity troubleshooting.
  • You have a working understanding of authentication and access-control mechanisms such as OAuth 2.0, JWT, API keys, SSO, and role-based access controls.
  • You can diagnose complex technical problems systematically and distinguish between product, configuration, infrastructure, network, and client-environment issues.
  • You can communicate comfortably with both highly technical stakeholders and non-technical project stakeholders.
  • You are able to manage several client implementations simultaneously without losing attention to detail, documentation, or delivery commitments.
  • Experience implementing enterprise software within financial services, RegTech, compliance, cybersecurity, fintech, or regulated environments would be an advantage.
  • Experience with Python, scripting, middleware platforms, CI/CD pipelines, Docker, cloud platforms, or integration-platform technologies would be an added advantage.

Benefits & Compensation

At SmartComply, we reward discipline, ownership, and measurable execution, and support our people in building long-term careers in Africa’s fast-growing cybersecurity and regulatory technology space.

  • Annual net salary: NGN 3,600,000–NGN 4,200,000
  • Performance-driven bonuses: Structured bonuses tied to delivery excellence, client retention, and measurable outcomes.
  • Comprehensive health cover (HMO)
  • Statutory pension contributions
  • High-impact learning and exposure: Direct hands-on exposure to enterprise cybersecurity, GRC, and regulatory compliance workflows across leading organizations in Nigeria, Kenya, and beyond, working alongside product, engineering, and audit specialists.
  • Merit-led growth culture: Work in an environment anchored on Speed With Discipline, Own the Outcome, and Humble Excellence. High performers who “show their workings” can pursue career progression across SmartComply’s ecosystem.

Commitment to Diversity

SmartComply is an equal opportunity employer. We believe diverse teams build stronger companies and better products. We welcome qualified candidates from all backgrounds and value international perspectives, cross-cultural leadership, and experience building technology for different markets.