Pre-Sales Executive / Telecaller

About Mirana Realty

Mirana Realty LLP is a Hyderabad-based real estate organization guided by the philosophy of “Building Legacies”—creating homes and developments designed to deliver lasting value for the families and communities we serve.

Pre-Sales Executive

Mirana Realty is seeking a driven Pre-Sales Executive to join its Pre-Sales team. In this role, you will engage prospective high-net-worth (HNI) clients, present premium real estate offerings, and manage the pre-sales journey from initial contact through confirmed site visits while delivering a strong client experience.

Role Details

• Department: Pre-Sales
• Job Type: Permanent
• Start Date: Immediate
• Experience Required: 0–5 years
• Equipment Provided: Company laptop and mobile phone

Key Responsibilities

• Make outbound calls and handle inbound customer calls.
• Build a strong understanding of luxury project positioning, pricing, customer expectations, and market trends.
• Explain project details clearly and answer customer questions.
• Conduct site visits and project presentations.
• Follow up with prospective clients to increase site-visit conversions.
• Maintain accurate records of customer interactions in the CRM system.
• Meet daily, weekly, and monthly call and conversion targets.
• Handle customer objections professionally and escalate complex issues when needed.
• Follow company policies, scripts, and quality standards.
• Coordinate with Sales and Operations teams to ensure smooth lead handovers.
• Maintain the confidentiality of customer information.

Desired Skills & Qualifications

• Bachelor’s degree in any discipline.
• 0–5 years of relevant experience; real estate pre-sales experience is preferred.
• Strong verbal communication skills in English and the local language.
• Experience engaging with HNI clients and presenting premium offerings.
• Comfort using CRM systems and meeting structured call targets.