Senior IT Program Manager

Senior IT Program Manager

Location: Atlanta, Georgia, United States
Job type: Full-time

Lead large, enterprise-wide, cross-functional programs valued at $15–50 million, with complex scope and significant transformational impact. Drive strategic initiatives across markets by translating business needs into scalable IT solutions and aligning business, IT, and vendor teams. Build strong partnerships with senior IT, business, physician, and financial leaders to accelerate delivery through disciplined execution and continuous improvement.

Preferred experience includes knowledge of IT and business processes; navigating enterprise structures; applying Rules of Flow and/or Theory of Constraints to improve throughput; applying Strategic Project Leadership (SPL); and supporting governance bodies and effective program structures.

Job Summary

This senior-level employee determines program budgets, creates project management methodologies, manages pursuits and projects, and leads departmental or cross-functional teams.

Essential Responsibilities

• Drives multiple work streams by identifying customer and operational needs, developing procedures and policies, securing cross-functional support, translating business strategy into requirements, obtaining and distributing resources, setting standards, measuring progress, removing obstacles, solving complex issues, and influencing task completion.
• Practices self-leadership and promotes learning by seeking and acting on feedback, building collaborative relationships, communicating advice, adapting to competing demands, mentoring and coaching team members, fostering open dialogue, and learning from change and challenges.
• Oversees delivery of IT infrastructure and operations capabilities for large-scale programs, from planning through completion.
• Integrates and manages complex project and program plans, including scope, status, schedules, and resource forecasts.
• Manages and monitors financials for large, complex projects and programs.
• Tracks performance against schedule, budget, scope, and quality standards, adjusting plans as needed.
• Oversees organizational change management activities, including user adoption, implementation, and training plans.
• Promotes and oversees adherence to established processes and policies, including SDLC and domain standards.
• Supports effective project management practices for resource allocation, schedules, and task assignments.
• Drives work across multiple program teams and evaluates resource and team composition.
• Communicates program goals and objectives and provides performance feedback to team members.
• Manages and mitigates risks across interdependent projects and programs.
• Ensures compliance with project and program policies and procedures.
• Builds stakeholder alignment and engagement through relationships and communication with internal customers, vendors, and business leaders.
• Identifies appropriate stakeholders and partners with sponsors and review boards to set goals, prioritize deliverables, coordinate business processes, and facilitate decisions.
• Communicates difficult issues while maintaining an independent perspective.
• Reviews vendor performance and directs service improvements or strategy revisions.
• Facilitates vendor contract negotiations and resolves invoice issues.

Qualifications

• At least 10 years of experience managing projects or programs using project life cycle methodologies, such as SDLC, process management, or organizational change.
• At least 5 years of experience implementing large, complex projects in a corporate environment.
• At least 5 years of experience leading project teams.
• At least 10 years of experience managing project budgets.
• Bachelor's degree in Business Administration, Computer Science, MIS, or a related field, and at least 10 years of IT or related business experience, including at least 8 years managing programs. Equivalent additional work experience may substitute for the degree.

Employee status: Regular
Travel: No
Job level: Individual Contributor
Job type: Standard