QA Engineer

Position Overview

The QA Engineer ensures that products, materials, and processes meet Wistron’s quality standards and customer requirements. This role oversees quality control throughout the production line, monitors key performance indicators, and collaborates with cross-functional teams to resolve quality issues.

The QA Engineer conducts root cause analysis, implements corrective actions, and drives continuous improvement initiatives to enhance product quality and customer satisfaction.

Key Responsibilities

• Oversee quality control stages in production and monitor First Pass Yield (FPY) daily.
• Ensure that each step of the manufacturing process adheres to quality standards and customer requirements.
• Work closely with QC inspectors to ensure inspection processes are effective and aligned with applicable standards.
• Collaborate with cross-functional teams to address manufacturing defects and improve overall quality.
• Analyze data, lead team meetings, and develop solutions to eliminate or mitigate recurring issues.
• Track quality yield rates, identify trends, and implement corrective actions across manufacturing plants.
• Respond promptly to customer complaints and ensure timely resolution.
• Monitor KPIs related to quality, efficiency, and productivity, and work toward defined goals.
• Collaborate with design teams to ensure product designs are compatible with manufacturing processes.
• Track and close 8D corrective actions.
• Lead and update PFMEA and PMP reports.
• Support QC functions as part of a collaborative team.

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or a related field.
• Minimum five years of experience in product engineering, including design, development, testing, and manufacturing processes.
• At least two years of experience in a leadership role overseeing engineers or technicians.

Technical Skills

• Strong knowledge of ISO 9001 and IATF 16949 standards.
• Proficiency in Minitab and quality management tools.
• Ability to interpret technical drawings and specifications.

Other Skills

• Excellent problem-solving and root cause analysis abilities.
• Strong data analysis and reporting skills.
• Effective communication and leadership skills to drive quality initiatives.
• Project management experience, with the ability to prioritize tasks and meet deadlines.

Preferred Qualifications

• CQE certification or equivalent.
• Experience with SMT/FA manufacturing processes.
• Familiarity with Lean Six Sigma principles.

Working Conditions

• Combination of office and production-floor environments.
• Requires standing and walking for extended periods during inspections.
• Occasional lifting of materials weighing up to 25 pounds.
• Occasional travel for supplier audits and quality reviews.
• Exposure to manufacturing noise and machinery; appropriate PPE is provided.

Benefits

• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.