Quality Assurance Specialist

Quality Assurance Specialist

Location: Acton, Massachusetts, United States

Job Type: Direct Hire

A manufacturing company specializing in at-home skate sharpening machines is seeking a Quality Assurance Specialist. This role offers a hands-on opportunity to contribute to all aspects of quality and continuous improvement within a manufacturing setting.

Responsibilities

• Coordinate quality inspection activities for mechanical and electro-mechanical products and components.
• Manage inbound and outbound RMAs, collaborating with suppliers and customers to resolve quality issues.
• Investigate non-conformances, supporting corrective actions and root cause analysis.
• Work with suppliers to address incoming material and component quality concerns.
• Coordinate and maintain equipment calibration schedules, records, and documentation.
• Review drawings, specifications, and inspection requirements using GD&T.
• Maintain quality documentation, procedures, records, and other quality-related information.
• Collect and organize quality data, generating reports, charts, and metrics using Excel.
• Assist in the ongoing development and maintenance of the company's Quality Management System.
• Support continuous improvement initiatives and address day-to-day quality needs across the organization.
• Collaborate with Operations and other departments to resolve product and process quality issues.

Benefits

We value our employees and offer a comprehensive benefits package, including:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunities for professional growth and advancement