Quality Assurance Specialist

Quality Assurance Specialist

Location: Acton, Massachusetts, United States

Job Type: Direct Hire

A manufacturing company specializing in at-home skate sharpening machines is seeking a Quality Assurance Specialist. This role offers a hands-on opportunity to contribute to all aspects of quality and continuous improvement within a manufacturing setting.

Responsibilities:

As a Quality Assurance Specialist, you will be instrumental in ensuring product excellence and driving continuous improvement. Your key responsibilities will include:

• Coordinating quality inspection activities for mechanical and electro-mechanical products and components.
• Managing inbound and outbound RMAs, collaborating with suppliers and customers to resolve quality issues.
• Investigating non-conformances, supporting corrective actions and root cause analysis.
• Working with suppliers to address incoming material and component quality concerns.
• Coordinating and maintaining equipment calibration schedules, records, and documentation.
• Reviewing drawings, specifications, and inspection requirements using GD&T.
• Maintaining quality documentation, procedures, records, and other quality-related information.
• Collecting and organizing quality data, generating reports, charts, and metrics using Excel.
• Assisting in the ongoing development and maintenance of the company's Quality Management System.
• Supporting continuous improvement initiatives and addressing day-to-day quality needs across the organization.
• Collaborating with Operations and other departments to resolve product and process quality issues.

Benefits:

We value our employees and offer a comprehensive benefits package, including:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunities for professional growth and advancement