Sales Engineer, Manufacturing Sales
Cephas Consultancy Services Private Limited
United States, Pennsylvania
On-site · Full-time
Job Title
Sales Engineer
Location: Telford, Pennsylvania, United States
Job ID: CLI-45739-2
Employment Type: Direct hire
Responsibilities
- Serve as an engineering and technical resource for the sales team during customer engagements by phone, email, and web.
- Understand customers’ engineering applications and provide technical product recommendations.
- Collaborate with customer engineering and design teams to understand technical requirements and constraints.
- Interface with internal engineering and production teams to align customer requirements with manufacturing capabilities.
- Review customer drawings and specifications to support the design and quoting process.
- Participate in customer meetings, conference calls, trade shows, and site visits to support project development and technical discussions.
- Prepare and deliver accurate quotations, proposals, and product configurations based on customer specifications.
- Collaborate with sales representatives, customer service, and engineering teams to support customer needs and develop strong customer relationships.
- Follow up on quotes and proposals to help close sales and achieve revenue targets.
- Ensure customer satisfaction through timely follow-up, clear communication, and issue resolution.
- Maintain a deep understanding of product offerings, applications, and industry use cases.
- Support order entry and work with operations to ensure timely product delivery.
- Support marketing and sales campaigns through outbound follow-ups, email campaigns, and lead nurturing.
- Update the CRM system with accurate records of customer interactions and sales activities.
- Perform other projects and duties as assigned.