Zoho Presales Consultant

GoldenLion Consulting Services Pvt. Ltd.

India, West Bengal, Kolkata

Remote · Full-time

About GoldenLion

GoldenLion is a Zoho Advanced Partner with over 15 years of experience helping businesses streamline their operations through the Zoho ecosystem. Since 2011, the company has delivered CRM, Creator, Zoho One, People, Books, and custom business automation solutions for clients across multiple industries.

About the Role

GoldenLion is seeking an experienced Zoho Presales Consultant to bridge the work between prospective customers and the implementation team. You will understand business challenges, conduct discovery sessions, design suitable Zoho solutions, deliver product demonstrations, and help customers select GoldenLion as their implementation partner.

Key Responsibilities

  • Engage with inbound leads from the website, Zoho Partner Directory, referrals, webinars, and marketing campaigns.
  • Conduct discovery calls and gather business requirements.
  • Understand customer pain points and map them to suitable Zoho solutions.
  • Design solution approaches using Zoho CRM, Zoho One, Zoho Books, Zoho Creator, Zoho People, Zoho Workplace, Analytics, Flow, Desk, and related applications.
  • Conduct online and in-person product demonstrations.
  • Deliver industry-specific demonstrations using prebuilt solution accelerators.
  • Prepare solution presentations, effort estimates, and implementation proposals.
  • Collaborate with the delivery team to validate solution feasibility and implementation scope.
  • Assist with statements of work, project scope documents, and implementation plans.
  • Coordinate with customers throughout the presales cycle until project closure.
  • Maintain accurate lead and opportunity information in Zoho CRM.
  • Follow up with prospects and manage the sales pipeline.
  • Participate in customer meetings, workshops, and presentations.
  • Stay current with Zoho products, AI capabilities, automation features, and industry best practices.
  • Improve presales processes, demo environments, and sales collateral.

Required Skills and Experience

  • 2–6 years of experience in Zoho consulting, presales, implementation, or solution consulting.
  • Strong understanding of Zoho CRM.
  • Working knowledge of Zoho One and multiple Zoho applications.
  • Ability to understand business processes across different industries.
  • Excellent presentation and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to prepare professional proposals and solution documents.
  • Comfortable interacting with CXOs, founders, and business owners.
  • Ability to work independently while collaborating with implementation teams.
  • Strong ownership and follow-up skills.
  • Willingness to continuously learn new Zoho products and technologies.

Preferred Experience

Experience with one or more of the following is advantageous:

  • Zoho CRM, Creator, Books, People, Workplace, Analytics, Flow, Desk, Catalyst, or RPA
  • AI-powered business automation
  • Business process consulting

Preferred Candidate

The ideal candidate enjoys interacting with customers, solving business problems, taking a consultative rather than purely sales-driven approach, and working proactively and dependably. A passion for technology and business transformation is highly valued.

Why Join GoldenLion?

  • Work with an early Zoho partner in India.
  • Gain exposure to the complete Zoho ecosystem.
  • Work on digital transformation projects across multiple industries.
  • Build expertise in AI, automation, Zoho Catalyst, and emerging technologies.
  • Enjoy a flexible work-from-home model with field exposure.
  • Join a collaborative environment with learning and growth opportunities.

Employment and Work Model

  • Employment type: Full-time
  • Work model: Remote, with flexible work-from-home arrangements and occasional field exposure

How to Apply

Apply through LinkedIn with a brief note about your Zoho experience.